Buying a phone system is typically a big expenditure for most companies; or shall I say, all companies.  The challenge for the buyer is that you are typically dependant on your trust in the sale representative pitching the product.  Take a step back and think about that.  Have you considered an independant third party consultant to guide you through this process?  You will actually save money, since a consultant understands where discounts can be obtained.  They also understand the pros and cons of all the options, while the sales rep will only share the positives.

Your options today include:

• VoIP premise based systems
• Hosted VoIP systems using the internet
• Hosted VoIP systems using MPLS networks
• Traditional PBX systems
• The second hand PBX market

First off, don’t knock the second hand market if you budget is tight.  There is a big market out there and you can save up to 75% if you are comfortable going this route.  For modern new VoIP systems, expect to budget roughly $800 to $1000 per phone, when you factor in network infrastructure upgrades.  For hosted VoIP systems, you can pay as little as $25/month plus the initial investment of $200/phone set; plus any required network upgrades.

Things to consider:

• Hosted VoIP reduces you initial cost dramatically.  But you pay a recurring fee on every phone, which may cost more over time.
• What is the total cost of ownership: include annual maintanence and moves, adds, changes?
• How scalable is the system?  What are expansion costs?
• What are disaster recovery options?
• What is the financial stability of the service provider: VITAL for hosted VoIP.
• What features do you really need versus what are being pitched by the sales people.

Better Cost Control helps companies navigate the phone system procurement process.  We make the process easy and provide the information you need to make the best decision and get the best prices.  Consider using a consultant.  You’ve make a better decision and save money in the process.