Overview
A well known testing services company was concerned about its rapidly rising telecom and hosting costs that were being fueled by its business growth.  After meeting with a consultant from BCC, they asked if it was possible to renegotiate these costs, with one stipulation:  they did not want to make any change in their service providers.

Challenges
BCC took on the challenge.  In just six weeks, a new agreement was negotiated that reduced these costs by 10%, saving $90,000/year.  But BCC’s work didn’t end there.  Through monthly audits of the telecom bills, it was apparent that not all the price changes had been implemented on the service provider’s billing system.  BCC managed the entire process to assure that the correct pricing was being invoiced, and that the client received all the credits they deserved from the first month that the new prices should have all been billed.